Privacy Policy

We highly value the protection of the personal data of our guests, participants, travellers and website visitors. We ensure that your personal data is always treated confidentially and in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we process your personal data and outlines your rights.

Why do we process your personal data?

We process your personal data because:

  • You use our services.
  • You have provided your personal data to us.
  • Processing is necessary for the performance of our agreement with you.
  • We are required to comply with legal obligations.

What personal data do we process?

Website visitors

We may process:

  • Your IP address.
  • Your name and email address when you submit our contact form.

Participants, travellers and guests

We may process:

  • First and last name.
  • Address details.
  • Gender.
  • Email address.
  • Telephone number.
  • Information relating to your sailing experience or training.
  • Health information that you voluntarily provide, such as allergies, dietary requirements or relevant medical conditions, where necessary for your health and safety.
  • Flight or travel information, where applicable, to arrange transport to and from our vessel.
  • Any other information you choose to provide.
  • Payment information, such as your bank account details.

You are not obliged to provide your personal data. However, if you choose not to provide the information required, we may not be able to provide our services.

Why and on what legal basis do we process your personal data?

We process personal data only where necessary for organising our sailing experiences, leadership programmes and related services.

We process your personal data for the following purposes and legal bases:

  • To provide our services.
    Legal basis: Performance of the agreement and our legitimate interests (providing good care and service).
  • To contact you by telephone or email where necessary.
    Legal basis: Performance of the agreement and our legitimate interests (customer service).
  • To inform you about our services.
    Legal basis: Legitimate interests (customer service and marketing).
  • To send our newsletter when you have subscribed.
    You may unsubscribe at any time using the unsubscribe link included in every newsletter.
    Legal basis: Your consent.
  • To protect your health and safety where you have informed us of relevant medical conditions, allergies or dietary requirements.
    Legal basis: Your consent, performance of the agreement and our legitimate interests in safeguarding the health and safety of all participants.
  • To process payments.
    Legal basis: Performance of the agreement and our legitimate interests.
  • To comply with legal obligations, including tax legislation.
    Legal basis: Legal obligation.

Where processing is based solely on your consent, you may withdraw that consent at any time.

Data Retention

We do not retain your personal data for longer than necessary.

The following retention periods apply:

  • Administrative records: 7 years (Dutch tax legislation).
  • Agreements and related service records: 5 years (statutory limitation period).

In certain situations, a longer retention period may apply, for example in connection with legal claims.

Sharing Personal Data

In some cases, it is necessary to share your personal data with third parties, such as:

  • Our IT service providers.
  • Our accountant or bookkeeping service.
  • Organisations assisting us in providing our services, for example transport providers.
  • The Dutch Tax Authorities.

Where third parties process personal data on our behalf, we ensure that appropriate written agreements are in place to protect your personal data.

We do not transfer personal data to organisations located outside the European Economic Area (EEA).

Data Security

We take appropriate technical and organisational measures to protect your personal data against misuse, loss, unauthorised access, unwanted disclosure and unlawful alteration.

Cookies

Our website uses functional, analytical and tracking cookies.

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit our website.

We use functional cookies to ensure that the website operates correctly and remembers your preferences. These cookies also help us improve the performance of our website.

We also use tracking cookies to analyse browsing behaviour and to provide personalised content and advertisements. During your first visit to our website, you were informed about these cookies and asked to give your consent.

You can disable cookies through your browser settings. You may also delete cookies previously stored on your device at any time.

Third-party cookies may also be placed on this website, for example by services such as Google Analytics, Facebook and X (formerly Twitter).

Your Rights

You have the following rights regarding the processing of your personal data:

  • The right to access your personal data.
  • The right to have your personal data erased.
  • The right to correct inaccurate personal data.
  • The right to restrict the processing of your personal data.
  • The right to data portability.
  • The right to object to the processing of your personal data.

You may submit any request or objection to our Privacy Officer:

Francisca Boel
info@fblabourwise.nl

We will respond as soon as possible and no later than one month after receiving your request.

If you believe that we have not handled your request properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).